Last Updated: August 16, 2026
At Happishine, we are committed to delivering your orders safely, securely, and on time. Because our products include liquid formulations, we use specialized, leak-proof packaging and partner with reliable courier services to ensure hassle-free transit across India.
Order Processing & Dispatch
Processing Time: All orders are processed and verified within 24 to 48 business hours of placement (excluding Sundays and national holidays).
Order Cut-Off Time: Orders placed before 12:00 PM IST on working days are typically prepared for dispatch on the same day.
Order Tracking: Once your package is handed over to our logistics partner, an automated confirmation message containing your tracking link and AWB number will be sent to your registered email and phone number.
Estimated Delivery Timelines
Standard delivery times across India depend on your location:
Metro Cities: 3 to 5 business days.
Rest of India / Tier 2 & Tier 3 Cities: 5 to 7 business days.
Remote & North-East / J&K Regions: 7 to 10 business days.
(Note: Delivery timelines are estimates and may occasionally experience minor delays due to adverse weather, festival volume surges, or regional operational constraints.)
Shipping Charges
Prepaid Orders: Free standard shipping across India on all prepaid orders (UPI, Cards, Net Banking).
Cash on Delivery (COD): Available for selected pin codes. A nominal COD convenience fee may apply at checkout to cover cash-handling logistics.
Delivery Attempts & Address Accuracy
Accurate Details: Customers are responsible for providing complete shipping information, including the flat/house number, street name, landmark, and a valid 6-digit PIN code with an active phone number.
Delivery Attempts: Our courier partners make up to 3 delivery attempts before returning the parcel to our facility.
Failed / Refused Deliveries (RTO): If a package is returned to us due to an incorrect address, phone unreachable, or repeated refusal by the customer, re-shipping charges must be borne by the customer before re-dispatch.
Transit Damage & Tampered Parcels
Inspect Upon Delivery: If the outer packaging appears heavily torn, crushed, or visibly leaking at the time of delivery, please take clear photos before accepting or reject the package and notify us immediately.
Mandatory Unboxing Video: For any claim regarding transit leakage or damaged bottles, an uncut, continuous unboxing video must be submitted within 48 hours of delivery as detailed in our Return & Refund Policy.
Contact Support
For any shipping inquiries or tracking assistance, contact our support team:
Email: happishineenterprise@gmail.com
Operating Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
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